|
The Support Contract is not just there to answer "how to use" questions via telephone and e-mail but also includes additional benefits such as allowing access to download and install the latest versions of the software, receiving advice on the management of your data including backing up and restoring, discounts on training courses and much more.
Renewing your support contract could not be easier as you can now do this directly from within PPS.
By renewing your support online you will save £20 compared to our normal support prices. In addition, if you renew before your current support expiry date, you will save a further £50.
This is a saving of £70 on the normal annual support price.
Note: These savings are exclusive to annual payments and as such, are not available if you pay for your Support Contract Monthly.
Simply go to the "Help" menu in PPS and select "Renew, Upgrade and Manage your PPS Account". If you have any problems, simply email us (admin@rushcliff.com) or call us (0845 0680 777 and select Option 1) and we will make sure your online details are set up so that you can take advantage of the online discount.
All payments are made securely directly via our web site.
Remember - you MUST renew your support contract via our web site before if you are to take advantage of the discounted renewal price.
If you prefer to renew via telephone, please call us on 0845 0680 777 and select Option 1. Data Data is a general term that refers to all your records. In computer terms, data is any piece of information that you can change, so this includes your normal records (client records, billing, appointments, etc.) and other information such as letter layouts, invoice templates and so on. PPS allows you to “back up” your data, which means to make a second copy of all your data. See: Back Up; Database for more details. Details This is a generic term used to describe the information stored in any particular part of PPS. For example Main Client Details is the information you enter to this screen. In addition, there are several “notes” type fields that allow you to enter further “free text” details against a record – these are also sometimes referred to as Details. EMail E-Mails in PPS are part of the PPS Activities system. You can send E-Mails directly from within PPS. This is dependant upon your computer being configured to use Microsoft® Outlook or Outlook Express to send e-mails. To send an e-mail, either select from the PPS Menu: Activities – Send an E-Mail, or click on Send an E-Mail on the PPS Task Bar. You can also select the <New> button from the Activities List. The Send an E-Mail screen allows you to select either a client (the client you are currently working with is automatically selected) or a third party. You can type in the subject and body of the e-mail message, and you can attach a document to the e-mail. Like all PPS Activity records, the e-mail can be scheduled to send later if required by setting the due date/time.
See also: Client – E-Mail Address PPS PPS is the acronym for “Private Practice Software”. Save PPS Uses a <Save> button on many screens. This will save the updates that you have made to this screen and store them permanently in your database. One some screens the <Save> button will also close the screen. Select A term used when you choose something on the screen. Some PPS screens have a <Select> button, this normally means that you pick an option, or entry in a list, then click the <Select> button. This will “select” your chosen entry and proceed to the next screen, or return to the previous screen with your chosen entry selected. Set Up See: Medical History – Setting Up; PPS – Setting Up; Custom Form – Maintenance; Users – Setting Up; Letterhead – Set Up
|