If you you need further assistance, you can contact the PPS Support Desk on 0845 0680 777 and choose Option 2.


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Category Articles
Backing Up
Added on Mon, Oct 4, 2010
This Help guide explains how to back up your data from within PPS. It is recommended that you backup your data at least once per day and also you should copy the backup onto an external drive. This is to make sure that if your PC has any issues (hard... Read More
Database Maintenance
Added on Mon, Oct 4, 2010
Re-indexing your Database PPS has an option on the Tools menu for database maintenance. This includes a Re-index All Data Files option and an Archive option. The Re-Index option reorganizes your data files to ensure optimum speed of access to your... Read More
How To Move PPS To A New PC
Added on Mon, Oct 4, 2010
This help guide explains how to move your PPS system from its current PC/Laptop to a new PC/Laptop. The steps below ensure the configuration and content of your current PPS system remains the same once all of the data transferred. This help... Read More
Recovering your PPS Database
Added on Tue, Jun 28, 2011
This help guide will take you through the procedure of restoring your PPS database in the event of a fatal system hardware crash, theft of PC or laptop, etc. This guide is also based on the assumption that you have a recent PPS Backup of your data... Read More
The PPS Support Utility
Added on Wed, Feb 15, 2012
The PPS Support Utility is used to send files to our Support Team for a variety of reasons, in a very quick and simple manner. This guide will take you through the process of sending files to us via the Support Utility. Sending a Support Utility File... Read More
Updating to Mac OS X 10.7 (Lion)
Added on Fri, Jul 22, 2011
This article details steps you may need to take after updating from Mac OS X Snow Leopard to OS X 10.7 Lion. Parallels When attempting to run Parallels on OS X Lion you may see error messages like: "Your virtual machine may run slow... Read More
Using the PPS Audit Viewer
Added on Thu, Oct 13, 2011
PPS maintains an audit of all updates made to the database in several key areas. The audit details captured allow the PPS system administrator account to make audit enquiries to see which PPS user has carried out which updates to the database, and... Read More