Recovering your PPS Database

This help guide will take you through the procedure of restoring your PPS database in the event of a fatal system hardware crash, theft of PC or laptop, etc. This guide is also based on the assumption that you have a recent PPS Backup of your data that has been stored safely on an external memory stick, alternative computer or online backup facility that you have full access to.

Section 1 – Installing PPS on your new PC

To install a fresh new blank copy of PPS onto your new PC, you can either:

Use your original installation CD (provided it is reasonably up-to-date i.e. the same version of PPS you are still using).

Alternatively, you can install the software by downloading an up-to-date installation:

PPS Version 4 Setup Link

Important - During the installation, please make sure that the software installs successfully. Do not proceed any further if the software does not install correctly. It is also worth noting that if you have an older version of PPS (for instance V3.2) then this new install will not change anything with your older software and V4 will install itself as an entirely separate software package.

If you are on a pre-V4 version of PPS, you will need to contact Rushcliff directly.

Once the installation is complete, this essentially is a blank unregistered main copy of PPS.

Section 2 – Re-registering your Software

To re-register your software, we will need to re-send you a brand new activation key. You will need to contact our Sales Team on 0845 0680 777 and choose Option 1, or alternatively e-mail sales@rushcliff.com for this information.

Once we have provided you with your serial number and activation key, you will need to register the software by opening up PPS, clicking on the ‘Livedata' database, and then clicking on the “Register” button.

Once the software is registered you will need to enter in a set of brand new credentials so that you may login to the software. This can be anything, as once you have restored your database, these details will be overwritten.

Section 3 – Restoring your PPS Backup File

Once you are logged into PPS, you will need to go to your PPS Menu > Tools > Restore.

From here, select the PPS Backup file and then click on the ‘Extract' button. The system will now ask if you wish to overwrite all existing data with that from the backup. Say “Yes to All”.

Once your data has been successfully restored, you will need to fully log out of PPS and then log back in with your normal username and password (not the one used to login to the system for the first time after the re-install of the software)

This concludes the help guide.

 

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