If you need further assistance, contact the PPS Support Desk on UK 0845 0680 777 or Worldwide +44 1283 542729 then option 2

The PPS Support Utility

The PPS Support Utility is used to send files to our Support Team for a variety of reasons, in a very quick and simple manner. This guide will take you through the process of sending files to us via the Support Utility.

Sending a Support Utility File

1. Navigate to your PPS Menu > Help > Support Utility.

supp utility

2. Click on the Click Here to SEND files to our Support Team Button.

3. Tick "Select All" on the top left area to select all files.

supp utility

4. Click on the Compress Button and wait for the compression to complete.

5. Click on Go. This will now e-mail the Support Utility over to our Support Team.

supp utility
 
Posted - Wed, Feb 15, 2012 at 5:55 AM This article has been viewed 69 times. | Last Updated: Wed, Feb 15, 2012 at 6:40 AM
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