Updating to the Latest Microsoft Remote Desktop Application

Note: In order to connect to PPS Hosted from a Windows PC the Microsoft Remote Desktop App must be at least version 7.0

The following guide takes you through updating the MS RDP app firstly on your Windows machine (PC) and then how to update via OS X (Apple Mac). Please navigate to the section that is relevant to you.

Finding out what version of Windows you are on

Vista and 7 users

1. Click on your Start menu in the bottom left

2. Right click on ‘Computer’ within the list and select ‘properties’

3. In here you can confirm which Windows version you are on by looking under the ‘Windows Edition’ section and then see if you are on 32-bit or 64-bit by looking under ‘System Type’. (If you are on XP Service Pack 3, you do not need to find out which bit-version of XP you are on)

Windows 8 and 8.1 users

1. Move your mouse into the bottom left of the screen to show the preview of the Start Menu whilst hovering and then right click

2. Select ‘System’ from this menu

3. In here you can confirm which Windows version you are on by looking under the ‘Windows Edition’ section and then see if you are on 32-bit or 64-bit by looking under ‘System Type’.

Updating to the latest version of Remote Desktop

Windows 7 32-bit - http://www.microsoft.com/en-us/download/details.aspx?id=35393

Windows 7 64-bit - http://www.microsoft.com/en-us/download/details.aspx?id=35387

Windows Vista 64-Bit - http://www.microsoft.com/en-us/download/details.aspx?id=20414

Windows Vista 32-Bit - http://www.microsoft.com/en-us/download/details.aspx?id=12767

Please note that Windows 8, 32-bit and 64-bit, comes with the latest version of Remote Desktop

Updating to the latest version of Remote Desktop on Mac

To ensure you are on the latest version of the Microsoft Remote Desktop App, you can search for updates in your Mac App Store and check if any are available.

Alternatively the following link will take you to the latest version of the free MS Remote Desktop App in the iTunes store.

https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417

This concludes the help document.

 

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