To send a message to another PPS user click Messages from the main menu.
From here, choose the recipient, type a subject and the message detail and click Send Message.
In this window you can also view any received messages and review sent messages via the Inbox and Outbox tabs.
Any new messages will be marked with a red "New" label.
When viewing sent and received messages you can filter by recipient or sender by using the drop down menu in the relevant tab.
Remote assistance allows the PPS Support team to log into your PC or Mac to assist with issues.
If you have been asked to provide a remote assistance ID please run the Team Viewer remote assistance program that has just been downloaded.
You'll need to contact the Support team in order to initiate a remote assistance session.
The Support team can be contacted on support@rushcliff.com or 01283 245 400.
Our dedicated Support team are available Monday to Friday between 8:30am – 5:30pm GMT
Having trouble running TeamViewer remote assistance?
Click here to open the full team viewer guideThese help guides are offered on a "best intentions" basis. No responsibility is held by Rushcliff Ltd or its agents for the content of these guides, or for the advice given therein, or for the consequences or actions resulting in following the advice given in these help guides.
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