PPS Self Check-In allows your patients to mark themselves as having arrived for pre-booked appointments in your PPS appointments diary and also confirm their contact details.
PPS Check-in can be used with a PPS Local system and can run on any Windows tablet or PC and connects to your PPS database via your local area network. Please check the PPS Local system requirements in this guide.
You can also use PPS Check-in with your PPS Hosted system. You would require an additional Hosted Hosted license to host the Check-in software and a device that can support the Remote Desktop connection would also be required. Please see this guide for the PPS Hosted system requirements. Currently, PPS Self Check-In is not compatible with PPS Express.
Contact our sales team via sales@rushcliff.com if you are interested in employing the Self Check-In service.
The following guide details the check-in process your clients will go through.
Section 1 - The Welcome Screen
The Welcome screen is displayed when the check-in device is idle and not being used. To begin checking yourself in for an appointment you will need to touch the screen. This will move on to the next screen. There are up to five steps to checking yourself in for your appointment, each of which is covered in this guide.
The logo in the top right-hand corner of the screen can be changed. Rename your logo or graphic to checkinlogo.bmp and save it in the checkin\graphics folder.
Section 2 - Language Selection
Here, the screen asks you to choose a language. By clicking the relevant flag, the screen will move on to the next step in confirming your appointment. You will need to choose a language which you can understand as the prompts and guidance throughout the remainder of the check-in process will appear in this language.
Section 3 - Gender
This screen asks for confirmation of gender which is the first step to identifying the patient. Select the appropriate icon or blue button. Selecting the BACK button will take the patient back one screen.
Section 4 - Date of Birth
This screen asks for the month of birth. Select the appropriate month.
The next screen asks for the day of the month of birth. Select the appropriate day. At this point, if the gender, month and day are unique within the list of patients the appointment will be confirmed.
If the previous screens have not identified a unique match then this screen will ask for the year of birth. Enter the appropriate four-digit year and select the CONTINUE button to continue. At this point, if the gender and birth date are unique within the list of patients the appointment will be confirmed.
Section 5 - Postcode
If the previous screens have not identified a unique match then this screen will ask for their home postcode. The client will need to enter their postcode and then select the CONTINUE button to continue.
Section 6 - Check-In Confirmed/Not Confirmed
If the patient has been identified then the confirmation screen will be displayed. Demographic details of the patient will be displayed so that the details can be confirmed. If all the demographic details are correct then select the FINISH button. This will update the appointment on the clinic diary to a status of ‘Arrived’. After a short period of time, the Welcome screen will be re-displayed ready for the next patient.
If the patient has not been successfully identified then the following screen will be displayed. After a short period of time the Welcome screen will be re-displayed ready for the next patient.
Section 7 - Exiting Self Check-In
To exit the Self Check-In application double-click the logo in the top right corner. Then enter the exit code you previously set up using the Self Check-In configuration and click OK.