The below guide details the process of setting up access to PPS Hosted on an iPad or iPhone for the first time. Once this initial set up is done you will be able to quickly access your Hosted system anywhere with an internet connection from the device.
Extra Information: The images for this guide were taken from an iPad. However, the app layout and set up procedure for an iPhone is essentially identical.
Section 1 - Installing the free Microsoft Remote Desktop app
In order to access your PPS Hosted system on our servers you will need to install the Microsoft Remote Desktop app. This is a free app which you can download from the app store on your device. You will need to ensure that your device is compatible with this app.
Section 2 - Setting up your PPS Hosted Connection
a. All the details you'll require to set up the connection can be found in the email entitled "Your PPS Hosted Login Credentials". You would have received this when you first acquired the Hosted system or user. If you'd like us to re-send these details to the registered address on your account just make a request to our support team via an email to firstname.lastname@example.org
The information you'll need is your server address, username, and password which will be displayed as in the example below:
b. Open the app once it has installed and choose the + icon in the corner to begin the set up. Choose to Add PC or Server.
c. To begin with choose the PC Name field. Here you will enter the server address provided in your PPS Hosted Credentials email. This will have the format of server#.ppshosted.com. For the example below we'll be using server1.
Choose Done in the corner of the screen once you've entered the server address.
d. Back in the Create Connection screen select the User Name field and then Add User Account. Here you will enter the username and password you received in your Hosted Credentials email. These are case sensitive and should be entered without any spaces. Once done, press Save in the corner of the screen.
e. Now, choose Settings in the Create Connection screen followed by Gateway and Add Remote Desktop Gateway. In the Server Name field enter gateway.ppshosted.com and choose Done in the corner.
f. Back in the Create Connection screen you should have everything set up so choose to Save the connection.
g. Your connection will now be saved and accessible within the app. Select the icon to connect to PPS.