Section 1 - Installing the free Microsoft Remote Desktop
In order to access your PPS Hosted system on our servers you will need to install the Microsoft Remote Desktop app. This is a free app which you can access via the app store or the link below. You will need to ensure that your version of Mac OSX is compatible.
Section 2 - Setting up your PPS Hosted Connection
a. All the details you'll require to set up the connection can be found in the email entitled Your PPS Hosted Login Credentials. You would have received this when you first acquired the Hosted system or user. If you'd like us to re-send these details to the registered address on your account just make a request to our support team via an email to firstname.lastname@example.org
The information you'll need is your server address, username and password which will be displayed as in the example below.
b. Open the Microsoft Remote Desktop app and click New in the top left corner.
c. In the Connection name field you can call the connection anything you'd like to use to identify it.
In the PC name field you need to enter the details of the server provided to you in the email containing your account details. This is shown in the image in section a and will have the format server#.ppshosted.com
d. Click the Gateway dropdown and choose Add gateway. Once in the gateway screen click the + in the bottom corner. In the Gateway name field enter “PPS Gateway” and then in the Server field type ""gateway.ppshosted.com"". Finally, click close this window via the close button in the top right corner. The information here will automatically save.
e. Back in the remote desktop screen choose the gateway you have just created from the dropdown list.
f. You will now need to enter the username and password sent to you in your Hosted Credentials email. These will be shown as in the example in section a. The username will have begin with rushcliff\55
g. Finally, click to close the screen in the top left corner to save the RDP. In the My Desktops screen you will now be able to double click on the connection to connect to your PPS system.