1. PPS
  2. PPS Express
  3. Settings

Articles in this section

See more

Beta Access in Express v2

Please Note: This guide is only applicable to users accessing our new Express v2 system. If you have not had your system updated to this version of Express you can contact support@rushcliff.com to see if you are eligible for an upgrade. 

 

When we have a new feature or enhancement to test out it will be released on the Beta version, allowing our users to test it out and feedback on their insights and experiences. 

 

What is PPS Express Beta?

We are constantly working on updating and improving PPS Express to enhance your experience. Part of this process is the beta testing phase, beta testing is undertaken for computer products or software prior to commercial release. Beta testing is typically the last stage of testing and will normally involve sending the product out to users for real-world exposure.

By switching to beta as and when an update is available you are taking part in this testing phase. Although the system has already undergone rigorous in-house testing there may still be a few niggles or bugs present. If you do encounter any issues, please contact our support team on support@rushcliff.com who will be able to advise accordingly.

You can also send us your feedback at any time by clicking the support and feedback button at the bottom of your window.

You can choose to switch between a beta update and the previous version of PPS Express at any time by returning to this settings screen and acting accordingly.

 

Accessing the Beta Update

 

Navigate to your Settings menu and then click on System Settings where you will see Beta Access.

This tab will be available if a Beta update is available with some of the latest features and enhancements to try out. 

Click Give me Beta Access to update to the beta. You can switch back to the general release at any time by coming back to this tab. 

mceclip0.png

 

Important: By switching to Express Beta, all other users of the same Express database will also be updated, as a result, any users logged in when you decide to update will automatically be logged out and will need to log in again. 

Remote Assistance

Remote assistance allows the PPS Support team to log into your PC or Mac to assist with issues.

If you have been asked to provide a remote assistance ID please run the Team Viewer remote assistance program that has just been downloaded.

You'll need to contact the Support team in order to initiate a remote assistance session.

The Support team can be contacted on or 01283 245 400.

Our dedicated Support team are available Monday to Friday between 8:30am – 5:30pm GMT

Having trouble running TeamViewer remote assistance?

Click here to open the full team viewer guide

Disclaimer

These help guides are offered on a "best intentions" basis. No responsibility is held by Rushcliff Ltd or its agents for the content of these guides, or for the advice given therein, or for the consequences or actions resulting in following the advice given in these help guides.

These documents may contain confidential information. The unauthorised use, disclosure or copying of these documents or any of the information contained within them is strictly prohibited.